Large Language Model (LLM)
The AI trained on vast text that powers ChatGPT, Claude, and Gemini — and, increasingly, marketing itself.
A large language model (LLM) is a type of artificial intelligence trained on enormous amounts of text to understand and generate human-like language. LLMs are the engines behind ChatGPT, Claude, and Gemini.
You don't need to know how they work to see why they matter to your business: LLMs now write content, answer customer questions, and — through AI answer engines — decide whether your business gets recommended at all.
Two ways they touch your marketing
- As a tool — drafting content, replying to reviews, planning campaigns. Quality depends on how they're directed.
- As a gatekeeper — when a customer asks an AI for a recommendation, being the answer is the goal of GEO.
An AI marketing department is what happens when you point a coordinated set of LLM-powered agents at every part of your marketing at once.
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